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Mom Shuts Down Salesman Who Said She Needed Anti-Aging Cream

Annick Robinson
Annick Robinson Courtesy of Annick Robinson/Facebook

Montreal-based mom Annick Robinson is spreading an important message: Embrace aging. In an April 8 Facebook rant that has since gone viral, Robinson shared her experience with an aggressive airport salesperson who suggested she purchase anti-wrinkle cream to avoid having surgery later in life.

Robinson was headed to her departure gate at Calgary International Airport when the salesman tried to lure her into his shop. “Your skin is so natural looking, you aren’t wearing any makeup, right?” he asked, before guessing Robinson’s age as 12 years younger than what she really is.

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Here’s how the rest of the conversation played out, according to her Facebook post — though the mom of Max, 15, and Mikah, 2, with husband Anthony Chamy, admits it’s not verbatim.

Robinson: “I look my age and that’s OK, actually.”

Salesman: [Unsure how to handle that] “Let me show you our face serum, because if you aren’t careful to maintain your skin now, these wrinkles on your face will get much deeper; by 45, creams won’t help anymore.”

Robinson: “What’s wrong with a woman looking 40?”

Salesman: “Well, let’s talk about the bags under your eyes, and smile lines — my eye cream could improve those in 15 minutes.”

Robinson: “What’s wrong with my eyes? I have a miracle baby at home and haven’t slept in two years, so if I have bags, I am grateful to have them, and my husband and I laugh a lot. Those are his fault. He loves how I look … I don’t think I need your cream.”

Annick Robinson and her family
Annick Robinson and her family Courtesy of Annick Robinson/Facebook

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Salesman: [Nervously] “They may be manageable now, but by 50, it’s too late to correct sagging skin and deep wrinkles; unless you act now, only surgery can correct those.”

Robinson: “What’s wrong again with a woman aging? You know, my husband and I can’t wait to grow old together, we talk about it all the time, how we’ll be this funny wrinkled old couple. My husband is going to age too, we all are. It’s kind of how life works.”

Salesman: [Glancing nervously at other customers in the store who are listening in] “Wait, if it’s the price that’s an issue, I can offer you our special this week: all three creams for $199 — that’s cheaper than Botox!”

Robinson: “I look fine now, and when I’m 45, I will look fine, and when I’m 50, I will look fine, because there is nothing wrong with a woman aging. Old age is a privilege denied to many, and I don’t appreciate you marketing youth instead of your products, and denigrating aging women as a sales tactic. Thank you, but I don’t want or need your cream.”

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Before bolting, Robinson whipped out her phone. “I was so horrified by the normalcy of his sales pitch, and the sales ringing up at his cash, that I took a picture of that wrinkled baggy face he was selling to, right on the spot.,” she wrote. “This is the face my children and my husband love. I think I’ll keep it.”

The post has since been shared nearly 39,000 times. 

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